"Who expects to open their office to find it had been broken into during the night? Well, this happened at our office. We immediately called the police and searched for what was missing. What do we do now?!
We found ourselves in a situation where patient information had been breached due to a stolen laptop computer. We were terrified! We had heard about the horrendous fines that could permanently close an office and other horror stories…we were so fortunate we called Dr. Ty.
We really understand the difference of having some type of HIPAA manual sitting on a shelf and having an active and dynamic HIPAA PROGRAM that meets the government requirements and has access to an expert - a crisis really points out deficiencies and their consequences!
We called Dr. Ty the Compliance Guy immediately. He calmed us down and told us step by step what to do and what NOT to do or say. We spent hours working with him and he did not charge us a dime to walk us through the process with the government and fight for us.
The ultimate outcome was that we DID NOT HAVE TO PAY ANY FINES…he truly had our back and now, with his programs in place and current, I can sleep at night knowing we are compliant with a defensible program in place if we ever have another UNEXPECTED crisis!
"
Sincerely,
Dr. and Mrs. Simmons